This week we got a chance to sit down with one of the retailers using Endless Aisles’ Special Ordering Portal, Gregg Bernhardt. Gregg and his wife own a pet store in New Jersey called Bag of Bones Barkery, which has been serving loyal customers for more than ten years. We chatted about his store’s experience using the Special Ordering Portal, and what he thinks the keys to success are when using...
Regardless of your familiarity with ordering online, we wanted to make your experience as seamless and easy as possible by sharing some helpful tips. Today, when your customer asks for something you don’t have in stock, the standard answer is “I don’t have it here now—but I can order it for you to pick up next week”. There are a few problems with this situation: Your customer doesn’t get the...
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